Dao Living: Custom Printed Ceramic Mug / Thermos cup

1. Target Users & Functions Perfect for coffee lovers, tea enthusiasts, and anyone who wants a truly personal touch on their daily ritual. Ideal as a heartfelt gift for birthdays, anniversaries, corporate events, or holiday celebrations. Whether you're branding your business or commemorating a special moment, this custom mug turns an everyday item into a meaningful keepsake.

2. Specifications

• Material: Premium food-grade ceramic
• Capacity: 350ml (12 oz)
• Dimensions: Approx. 9cm (D) × 10cm (H)
• Finish: Matte white glaze
• Print Method: High-definition sublimation printing
• Dishwasher Safe: Yes (top rack recommended)
• Microwave Safe: Yes
• Minimum Order: 1 piece

3. About Customization Send us your image, logo, text, or design — we handle the rest. Our high-resolution printing process ensures vivid, fade-resistant results that last. Simply upload your artwork after placing your order, and our team will confirm the print layout before production begins. Custom orders are typically ready within 3–5 business days.

4. Shipping & Returns

• Processing Time: 3–5 business days after design confirmation
• Shipping: Standard international shipping available; estimated delivery 7–15 business days depending on destination
• Tracking: Provided for all orders
• Returns: Due to the custom nature of this product, returns are not accepted unless the item arrives damaged or defective. Please contact us within 48 hours of delivery with photo evidence for a replacement or refund.

5. FAQ

Q1: Can I order just one mug? Yes! We accept orders starting from a single piece — no bulk requirement needed. Each mug receives the same high-quality print regardless of quantity.

Q2: What file format should I submit for my design? We recommend PNG or PDF files with a resolution of at least 300 DPI for the sharpest print results. JPG files are also accepted. If you're unsure, our design team can assist you.

Q3: Will the colors on the mug match exactly what I see on my screen? We strive for the closest color match possible; however, slight variations may occur due to screen calibration differences and the ceramic printing process. We recommend using solid, high-contrast colors for the best results.